/ Dispatch desks

Active cordillera routing from Bogotá and Medellín

Direct inquiry handling for complex multi-leg journeys and specialized guide requirements. Guaranteed written confirmation on all route inquiries within four business hours.

Route planning

Submit your itinerary requirements

Provide your travel dates, passenger counts, and specific accommodation or transit needs for our regional dispatch teams.

Dispatch metrics

Operational readiness

< 4 hrs

average response time

06:00-20:00

daily field hours COT

24/7

emergency radio monitoring